考研英语小作文（一）-投诉、建议类
Section IV Writing
Part A
51、Directions:
Write an email to all international experts in your university, inviting them to attend a graduation ceremony. In this letter, you should state the time, place and other information about the ceremony. You should write neatly on the ANWSER SHEET.
Do not sign you own name at the end of the letter, use “Li Ming ” instead.
Do not write the address .（10 points）
一、写作格式
1、称呼（Salutation）：英语应用文称呼有这样的特点：
1）如果是不认识的人，一般称呼为敬词+尊称。例如，Dear Sir or Madam 或者To Whom It May Concern （需注意每个单词首字母都大写）。
2）如果是写给关系正式的某团体或个人，称呼为敬词+尊称+名。例如，Dear Mr. Xx，或Dear Ms.xx,；
3）对于关系较亲密的人可以直呼其名，即Dear xx,。
同时需要注意的是：
a. 称呼要顶格写
b. 称呼之后要加逗号
2、正文（body）：正文格式一般有两种格式：
一是缩进式，即首段开头空四个字母，段落之间不空行；
另一种是齐头式，即每段开头不空格，各段之间空一行。
2、正文（body）：正文格式一般有两种格式：
一是缩进式，即首段开头空四个字母，段落之间不空行；☼
另一种是齐头式，即每段开头不空格，各段之间空一行。
3、结语（Complimentary Close）：结语要注意要留出两行。一行是靠后写类似汉语“此致敬礼”的话也就是“Sincerely yours， ”或者“Yours sincerely ，”一定要注意这个地方的结尾是有逗号的，如果丢掉了逗号，则会扣掉一分。
4、同时，还需要注意落款（Signature），落款部分不能写自己的名字。按照directions 中的要求使用名字。英语一一般是Li Ming结尾，英语二为Zhang Wei。同时请大家注意名字后面一定不要加任何的符号。如果有符号，会被扣掉一分。
5、书信类应用文不要求写日期，但有些应用文一般要注明日期，在标题下一行的右侧，右端与右边线对齐。常见写法为“January 4, 2018”
6、应用文不需要写标题，但是告知类应用文必须写标题，一般都是短语。其中实词（名动形等）第一个字母需要大写。虚词（介冠连等）除非作为短语首词外均不需要大写。
几种类型：
通知：Notice
通告：Announcement
鸣谢：Acknowledgements
报告：Report
备忘录：Memo
Memo
To：
From：
Date：
Subject ：
二、写作要求
字数：100words，7-8句。
满分：10分。
考场建议时间：20分钟。
目标得分：8分以上。
要求：信息点的完全覆盖，内容的组织合理，语言的准确性，格式、语域的恰当。
分类
投诉 和 建议
道歉 和 辞职
感谢 和 邀请
求职、推荐 和 申请
祝贺
咨询
……
三、小作文主体的三段
第一段：自我介绍/寒暄+一句话说明写信原因
一般写两句话。第一句自我介绍。可以这么写I am 谁/职务/自我介绍等。第二句话写目的，都是有模板可套用的，稍后分书信的种类进行总结。
第二段：就事论事
一般写3-4句话。根据题干内容，根据模板发挥。不要出现单词、语法错误。
第三段：套话总结
一般写2句即可。
大作文与小作文的要求一致
真诚，自然
1
Section IV Writing
Part A
47、Directions
Suppose you have found something wrong with the electronic dictionary that you bought from an online store the other day ,Write an email to the customer service center to
1）make a complaint and
2）demand a prompt solution
You should write about 100words on ANSERE SHEET 2
Do not sign your own name at the end of the letter ,Use “zhang wei “instead .
an email — a letter
1）make a complaint and
you have found something wrong with the electronic dictionary that you bought from an online store the other day
2）demand a prompt solution
草稿内容
要求投诉的内容：
1 shut itself down
2 many buttons cannot work
【要求】
get a refund
第一段：自我介绍/寒暄+一句话说明写信原因
Dear Sir/Madam,
我很不满。给您写这封信，是因为我在您那里购入的电子词典不好用了。
I found someting wrong with my electronic dictionary.
I am very sad that you receive this letter . I am writing to express my heartfelt dissatisfaction and complaint regarding that I found something wrong with my electronic dictionary
第二段：就事论事
令我不满的原因如下：
1 shut itself down
2 many buttons cannot work
所以我想得到赔付。
I must explain that the reason for my dissatisfaction are as follows. Firstly, it has shut itself down many times Secondly，I found several buttons cannot work normally. So I prefer to get a refund . I hope it will draw the attention of your authorities concerned.
第三段：套话总结
Therefore ,I would be grateful if you can solve the problem for me.
Yours sincerely,
Zhang Wei
2
Directions: You had a very unpleasant experience during your stay in Garden Hotel for your holiday . Write a letter to the store manager to explain the problem, express your complaint and suggest a solution.
第一段：自我介绍/寒暄+一句话说明写信原因
我是顾客
第一段：自我介绍/寒暄+一句话说明写信原因
我是顾客— 写明入住过 — 住过才有不满
Dear Sir or Madam ,
I am writing to express my dissatisfaction with my stay from 10th to 16th in August at the Garden Hotel , Nanjing , where I booked a suite for my family .
第二段：就事论事
the reasons dissatisfied me
1、the shower did not work and no one fix it
2、dirty
the furnishings were worn and dirty
it was very cramped , and the furnishings were worn and dirty .
The suite we lived is Room 213, in which the shower did not work . When we spoke to your representative , Mr.Wang , he promised to try to get the shower fixed, but this took an unacceptably long time to happen—three days from the first time we complained.Besides , although the room was billed as four-star accommodation, it was very cramped , and the furnishings were worn and dirty .
第三段：套话总结
I feel that we are due a full refund for this hotel stay, for it failed to meet the description in the brochure, and it ruined our holiday .I look forward from you within the next two weeks . Sincerely ,
Li Ming
Dear Sir or Madam ,
I am writing to express my dissatisfaction with my stay from 10th to 16th in August at the Wanda Hotel , Nanjing , where I booked a suite for my family .
The suite we lived is Room 213, in which the shower did not work . When we spoke to your representative , Mr.Wang , he promised to try to get the shower fixed, but this took an unacceptably long time to happen—three days from the first time we complained. Besides , although the room was billed as four-star accommodation, it was very cramped , and the furnishings were worn and dirty .
I feel that we are due a full refund for this hotel stay, for it failed to meet the description in the brochure, and it ruined our holiday .I look forward from you within the next two weeks . Sincerely ,
Li Ming
3
Directions:
Suppose you won a translation contest and your friend, Jack, wrote an email to congratulate you and ask for advice on translation. Write him a reply to
1） thank him, and
2） give you advice
You should write about 100 on the ANSWER SHEET.
Do not sign your own name at the end of the letter. Use “Li Ming” instead.
Do not write the address. （10 points）
第一段：自我介绍/寒暄+一句话说明写信原因
friend—不用自我介绍
先感谢
I am very happy/ glad to receive your congratulation. Thank you so much. I am writing to express my heartfelt suggestions about translation.
第二段：就事论事
1、多读学术翻译作品
read some academic works on translation
First and foremost, it is imperative for you to read some academic works on translation .
2、加深语言能力
enhance language competences
In addition,enhancing your language competences enable you to translate more accurately and easily.
3、多练习
practice more
Last but not least, it is beneficial to practice translating as much as you can.Just as the saying goes, “Practice makes perfect” .
First and foremost, it is imperative for you to read some academic works on translation . In addition,enhancing your language competences enable you to translate more accurately and easily. Last but not least, it is beneficial to practice translating as much as you can.Just as the saying goes, “Practice makes perfect” .
第三段：套话总结
建议的总结+再次感谢
I hope you will find the above proposals meaningful and I would like to discuss this matter in further detail. Your prompt attention to my suggestions would be highly appreciated. Thank you again for your congratulation
Yours sincerely,
Li Ming
Dear Jack，
I am very happy/ glad to receive your congratulation. Thank you so much. I am writing to express my heartfelt suggestions about translation.
First and foremost, it is imperative for you to read some academic works on translation . In addition,enhancing your language competences enable you to translate more accurately and easily. Last but not least, it is beneficial to practice translating as much as you can.Just as the saying goes, “Practice makes perfect” .
I hope you will find the above proposals meaningful and I would like to discuss this matter in further detail. Your prompt attention to my suggestions would be highly appreciated. Thank you again for your congratulation
Yours sincerely,
Li Ming
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